Returns + Shipping

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and returned within 7 days of your purchase. To complete your return, we require a receipt or proof of purchase. 

Customers are responsible for covering the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please mail returned items to: 15 Birch Hill Road, Brewster, NY 10509

 

Shipping

With the exception of wholesale orders, all orders are shipped through USPS. Sunday's Child is not responsible for packages delivered to an incorrect, closed or undeliverable address. If your package cannot be delivered due to an incorrect/undeliverable address or business closure and is "returned to sender", Sunday's Child  is not responsible for any shipping charges or fees. We're happy to ship your package back to a different address, but you will be asked to cover shipping costs for reshipment.  

Sunday's Child is not responsible for delayed transit times once your order leaves the studio. We have no control over transit times once packages are given to the mail carrier. Should your package become delayed or lost, a claim will need to be filed with the shipping carrier. 

 

Damages

Your order is adequately packaged with shipping in mind! While we do take care when packaging your order, damages can happen. If your order arrives in an unusable state, please contact us at help@shopsundayschild.com with a photo of the damaged product and shipping box (if applicable) within 48 hours of receiving. A damage claim will be filed with the shipping carrier and we will work together to find a solution to your damaged product.